Managed IT Services And Support

At TNIUS, we work as an extension of your team. We can provide complete IT out-sourcing services or assistance in specific areas.

IT Managed Services

Keeping an IT environment running smoothly requires constant attention and the availability of a highly skilled staff. Yet, many organizations are overwhelmed by rapidly changing business demands and the ability to retain proper IT talent.  Working with Transcend Networks ensures you have the right skill set available to maintain your users and infrastructure.

End User Support
  • Laptop / Desktop Patch Management
  • Managed Antivirus
  • Web Content Management
  • Asset Inventory and Management
  • Telephony Support and Mangement
  • Desktop / Laptop Cloud Backups
  • Remote Support to End Users
Infrastructure Support
  • Server Backup, Management and Support
  • Server Antivirus
  • Server Web Content Filtering
  • Network Backup, Management and Support
  • Security Device Backup, Management and Support
  • Internet Connectivity Management and Support
  • 24x7x365 Up Time Monitoring and issue Response
  • Office 365 Managed Support
  • Virtualization Support and Management
Security and Compliance
  • Antivirus protection provided to End User and Server End Points
  • Web Traffic Filtering
  • Secure Management of Firewall and Security Hardware
  • Security Audits
  • External Penetration Testing
  • Regulatory Compliance

 

IT Consulting and Engineering

Our team of Information Technology (IT) Consultants conquers problems and configures your servers, workstations, and networks for performance. Our consultants are both well-trained and highly experienced, and that offers your company a competitive edge. They work with IT staff to enhance company operations, becoming proactive players in IT service delivery.

Managed Migrations and Virtualization
  • Email Migrations to Office 365
  • Physical to Virtual Server Migrations
  • Migrations to the Cloud for Applications, Servers and Data
  • Business Continuity Setup to Allow Continued Functionality in Times of Crisis

 

Internet and Network Evaluations and Upgrades
  • Internet Connectivity Troubleshooting, Repair and Upgrades
  • Internal Network Stability and Upgrades
Hardware and Software Refresh
  • Server Troubleshooting, Repair and Support
  • Desktop Evaluation, Repair and Support
  • Application Support

Security and Compliance

The IT service life cycle starts with  with planning and optimizing the IT service to align with the business strategy, follows through design and development of the IT service, and continues its ongoing operation and support. The support to all of this is a foundation of IT governance, risk management, compliance, team organization, and change management.  The IT service life cycle is composed of three ongoing phases and one foundational layer that operated throughout all of the other phases. They are:

Security Services

Internal & External Penetration Testing

Antivirus / Malware / Ransomware Response

Business Continuity / Diaster Recovery

"Bringing enterprise-level services and tools to the SMB community."

Contact Us

5485 Bethelview Rd. Ste 360-363

Cummings, GA, 30040

Phone Number: 888-609-0884

Fax: 855-489-8564

Email: sales@tnius.com